As a Property Manager for Elderly Tenants; you have to entrust contractors to provide professional service, communication, and workmanship for your tenants. Unfortunately, I did not receive any of those qualities from the first contractor. His profession was “He talked a good talk”. When I was left with a very unsightly and unprofessional installation of a PTAC Unit in one of my Tenants homes, I had to search for a new contractor. RCC was recommended by my newly hired maintenance man. I contacted their office and the office personnel were extremely helpful and professional in scheduling and communicating with me. Brian B. is an awesome representative for this company. He is professional, knowledgeable and is all about Customer Satisfaction. The two technicians that were here and completed the project were Ben and Justin. They provided the job I wanted done by the other contractor ( a year ago) and in a very timely manner, with professionalism. The end result was amazing. The tenant and I were ecstatic to have the monstrosity removed from his living room and the new one installed correctly and professionally. After dealing with the “other” contractor for over a year and the total unsatisfactory service, I couldn’t wait to give RCC my Thanks. They earned and deserve this review of exellence. I highly recommend them not only because of this project, but for all the other jobs they have completed satisfactorily at my building. RCC is the BEST out there and they are my “GO TO” heating and air conditioning company. You pay to have the perfect website, business cards and reviews, but the old fashioned ” WORD OF MOUTH ” customer satisfaction is the best advertising you will achieve; be it good or bad.

Katherine B/ Crestside Terrace